PRIVACY POLICY:

We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed.  Your privacy is important to us. All your personal information, including your credit card information is kept strictly confidential, and is only used to expedite your order. EKGENES.COM does not share personal information with any third parties.

WEBSITE SECURITY:
Online shopping at our web site is safe and secure. All information about your order, including your credit card information is encrypted and transmitted via SSL (Secure Sockets Layer) technology. We use 128bit encryption.

BROWSER COMPATIBILITY:
This site is best viewed with Google Chrome or Microsoft Internet Explorer.

SHIPPING: DOMESTIC:
FREE for merchandise shipped in the continental USA on orders over $100.00.
For orders under $100.00, in all continental states (except GA), the following rates apply:

Orders under $29.00 - shipping cost is $7.90
Orders between $29.01-$75 - shipping cost is $9.90
Orders between $75.01-$99.99 - shipping cost is $11.90
Orders are shipped via UPS ground or USPS. Allow 7-10 days for delivery.

INTERNATIONAL ORDERS:
Contact sales@ekgenes.com

EXCHANGE POLICY:
There is a 7 days exchange policy. Exchanged items must be in new condition, unworn, and in original packaging. For exchanges to be accepted, the following guidelines must be met:

1. Exchanges must be accompanied with a copy of the receipt.
2. Tags must be on all items returned.
3. Merchandise must be purchased from this web site.
4. You must obtain a Exchange Authorization from customers@ekgenes.com.

*Shipping expenses to and from will be responsibility of the customer.

Full refund or credit, less shipping will be issued if guidelines are met. Please contact us before returning merchandise. For additional info on exchanges e-mail us at customers@ekgenes.com.

TAXES:
Sales tax is collected from GA state residents only. In all other states, as well as for residents outside the United States, there is no sales tax.